[cisco-voip] Unity Call Handler ?

Tech Guy techguy at gmail.com
Mon Oct 30 14:39:06 EST 2006


Thanks for the suggestions everyone, going with the additional call handler
setup a couple of you recommended.  Should work just fine and avoids the use
of a license, can't complain about that.  :-)



On 10/30/06, Tech Guy < techguy at gmail.com> wrote:
>
> > Got a request today to set something up that i thought would be easy and
> > simple.  For the most part it is but I am must be missing a piece in setting
> > up a call handler.
> >
> > Basically a department head wants things setup so that outside techs can
> > call into one number, choose a group within the department, and then get
> > ahold of someone.
> >
> > My thoughts were I would have one DID hit a call handler, play message
> > and accept user input.  Say press 1 and hit hunt pilot xxxx, press 2 and hit
> > hunt pilot yyyy you know.
> >
> > Its all pretty easy and straight forward, BUT... when setting up the
> > call handler and the input, you have to select a subscriber it seems.  There
> > are other options like directory handler, and interview handler and so on..
> > but nothing that just lets you hit a ext. on callmanager without have to
> > setup a voicemail box for that extension is there?  Thats my question.
> >
> > I would prefer to not have to waste a unity license to simply have a
> > callhandler redirect caller input to a line but unless I am missing
> > something that is what I will have to do.
> >
> > Any thoughts or suggestions?
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
> >
>
>
> --
> Ed Leatherman
> Senior Voice Engineer
> West Virginia University
> Telecommunications and Network Operations
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