[cisco-voip] Unity Call Transfer "wait while I transfer yourcall"

[David Winter]

"OK... if you promise to be extra careful, understand that this isn't a 
suported operation and that future upgrades may (will) over write these 
changes and you'll have to do this again, here's the deal.

You need to replace the prompt in question with a silent prompt 
(basically blank but not quite empty) so that Unity's conversation code 
wont get cranky when it goes to look for a prompt it's expecting and 
it's not there.

So, step one is to find a blank prompt. There are several. I suggest using:

\Commserver\Localize\Prompts\ENU\AvAddrSearch\AvAddrSearchENU003.WAV.

You want to copy this blank prompt over the prompt you don't want to 
hear. That guy is:

\Commserver\Localize\Prompts\ENU\AvPHGreet\AvPhGreetENU005.WAV

This is the "Please wait while I transfer your call". This should do 
what you want. No reboot or anything like that should be required. I'd 
make a backup of the original prompt just in case you want to go back or 
this isn't the guy you really wanted to remove. You can also pull it 
from the original install CD if you get in a jam.


Karl Whitson wrote:
>
> Steve,
>
>  
>
> With Unity version 4.1 and later, this option may be turned off/on per 
> subscriber.
>
> On the Subscriber account go to Call Transfer.
>
> Go to While Transferring, Notify Caller?
>
> Click the checkbox labeled "Do not play the "Wait while I transfer 
> your call prompt"."
>
> If you want to change this setting for all existing subscribers at the 
> same time you can use the Bulk Edit Utility in the Unity Tools Depot.
>
>  
>
> Karl Whitson
>
> CMB Technologies
>
> 40 Cape Rd.
>
> Milford, MA  01757
>
> DID:  (508) 422-8413
>
> Cell:  (603) 930-4189
>
> Fax:  (508) 634-8678
>
> Karl.Whitson at cmbtec.com <mailto:Karl.Whitson at cmbtec.com>
>
> www.cmbtec.com <http://www.cmbtec.com>
>
> //TO OPEN A SUPPORT CASE EMAIL SUPPORT at CMBTEC.CO 
> <mailto:SUPPORT at CMBTEC.COM>M <mailto:SUPPORT at CMBTEC.COM>//// OR CALL// 
> (508) 422-8429
>
>  
>
> ------------------------------------------------------------------------
>
> *From:* cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *Steve G
> *Sent:* Sunday, September 10, 2006 10:58 PM
> *To:* ciscovoip
> *Subject:* [cisco-voip] Unity Call Transfer "wait while I transfer 
> your call"
>
>  
>
> Hello,
>
> Is it possible to disable the voice of Unity saying "wait while I 
> transfer your call" once the caller selects a transfer option?
>
>  
>
> If you can let me know the process to disable this, I would appreciate it.
>
>  
>
> Thank you,
>
> Steve
>
> ------------------------------------------------------------------------
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>   

-- 
David Winter
Coleman Technologies
WestFL Network Engineer
777 South Harbour Island Boulevard
Suite 240
Tampa, Florida  33602
Phone: 813-233-2023 x333
Cell: 813-417-1830
FAX: 407-284-6670
AIM: mobofool
Y!: vt_fool
ICQ: 3563403
MSN :dwinter at vt.edu

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