[cisco-voip] IPCC silent monitoring

[Gary L. Pate]

I have a client using IPCC 4.0 enhanced version, and they are able to use
all the enhanced features except the monitoring function. As I understand
it, this version does not require you to span the ports, but their ports are
spanned anyway because they are using a third party recording device to
record all conversations. Anyway, barge in, intercept, etc. work, and when
they do the monitoring, the applications acts like its working, but they do
not hear anything coming out of the PC speakers even though its been
confirmed that the speakers do work. Is there anything special that the
workstation needs to monitor?

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