[cisco-voip] multi calls getting messed up

[Voll, Scott]

I'm running CM 4.1.3sr2 with a 7960g running Firmware 7.02.300 and my
3640 VGW has a PRI.

 

With that all being said, has anyone seen issues where if 4 or 5 calls
all come in at the same time and the receptionist starts putting
everyone on hold she can't get back to the calls to do what ever she may
need to do.

 

I allow 16 calls with a 8 call busy trigger.  I thought it might be a
Bandwidth issue so I have increased the bandwidth to that region.  Is
this a Firmware issue?

 

One happens with multiple calls all coming in at the same time.  She
doesn't have the issue when she has multiple calls on hold if they are
all spaced out.

 

TIA

 

Scott

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