[cisco-voip] Issues with some calls into unity after user enters *

[Aman Chugh]

Might be a dtmf issue with this particular gateway or audio cut through not
happening,what protocol r you running on this gateway and what is the
interface to the pstn ,run a appropirate debug to check the disconnect
cause,also any thing getting generated on unity app log ,Also run unity port
status monitor for this call to  see if this dtmf is coming through to unity
or not.

Aman


On 9/29/06, Nathan Reeves <nathan.a.reeves at gmail.com> wrote:
>
> Seeing an issue where calls are passed over to Unity and the greeting
> message is played.  When the users presses * to drop to the sign in
> process the call gets dropped.
>
> I've checked the call handler, and all looks good.  When calling the
> unity pilot from a phone internally, I can press *.  When calling in
> from some gateways, pressing * works.  But from one gateway it
> doesn't.
>
> Anyone got any ideas where to start troubleshooting?
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