[cisco-voip] Attendant Console and Hunt List

Israel Lang zephy316 at gmail.com
Tue Apr 3 11:30:43 EDT 2007


I have a 4.1(3) CM cluster and am trying to develop a call routing plan that
will do the following:

During normal business hours (M-F 8-5) a couple of receptionists are
available and use AC to log in and out of the hunt group as well as see who
is on the phone etc.

After hours we would like calls to be broadcast to eight different phones
throughout the facility.

What is the best way to accomplish this?

I have been able to add a dummy extension to the AC hunt group that forwards
to a hunt pilot that then uses the appropriate hunt lists and line groups to
do the broadcasting. This seems to be a bit clumsy and was wondering if
there was a more efficient and/or elegant way to do this.

Thanks.

-- 
Have a great day!!!!!!!!!!
zephy316_gmail.com

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