[cisco-voip] Attendant Console and Hunt List

[Ryan Ratliff]

You could put the hunt pilot for the broadcast line group in a TOD  
partition and make it the same dn as the AC pilot point.  In all of  
your CSS' make sure the TOD partition is higher than the AC pilot  
point partition.  This way when the TOD partition is active (non- 
business hours) calls route to the broadcast hunt pilot.  When the  
TOD partition is inactive calls route to AC.

-Ryan

On Apr 3, 2007, at 11:30 AM, Israel Lang wrote:

I have a 4.1(3) CM cluster and am trying to develop a call routing  
plan that will do the following:

During normal business hours (M-F 8-5) a couple of receptionists are  
available and use AC to log in and out of the hunt group as well as  
see who is on the phone etc.

After hours we would like calls to be broadcast to eight different  
phones throughout the facility.

What is the best way to accomplish this?

I have been able to add a dummy extension to the AC hunt group that  
forwards to a hunt pilot that then uses the appropriate hunt lists  
and line groups to do the broadcasting. This seems to be a bit clumsy  
and was wondering if there was a more efficient and/or elegant way to  
do this.

Thanks.

-- 
Have a great day!!!!!!!!!!
zephy316_gmail.com

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