[cisco-voip] Attendant Console and Hunt List
Israel Lang
zephy316 at gmail.com
Tue Apr 3 11:42:09 EDT 2007
My only concern with TOD is that it is a hard and fast rule? Or is my
assumption incorrect?
For example what if for some reason I have a receptionist in after 5 or on a
weekend for some reason. Anyway the AC can take precedence over the TOD
partition?
As always, thanks for your insight Ryan.
On 4/3/07, Ryan Ratliff <rratliff at cisco.com> wrote:
>
> You could put the hunt pilot for the broadcast line group in a TOD
> partition and make it the same dn as the AC pilot point. In all of
> your CSS' make sure the TOD partition is higher than the AC pilot
> point partition. This way when the TOD partition is active (non-
> business hours) calls route to the broadcast hunt pilot. When the
> TOD partition is inactive calls route to AC.
>
> -Ryan
>
> On Apr 3, 2007, at 11:30 AM, Israel Lang wrote:
>
> I have a 4.1(3) CM cluster and am trying to develop a call routing
> plan that will do the following:
>
> During normal business hours (M-F 8-5) a couple of receptionists are
> available and use AC to log in and out of the hunt group as well as
> see who is on the phone etc.
>
> After hours we would like calls to be broadcast to eight different
> phones throughout the facility.
>
> What is the best way to accomplish this?
>
> I have been able to add a dummy extension to the AC hunt group that
> forwards to a hunt pilot that then uses the appropriate hunt lists
> and line groups to do the broadcasting. This seems to be a bit clumsy
> and was wondering if there was a more efficient and/or elegant way to
> do this.
>
> Thanks.
>
> --
> Have a great day!!!!!!!!!!
> zephy316_gmail.com
>
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--
Have a great day!!!!!!!!!!
zephy316_gmail.com
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