[cisco-voip] Attendant Console and Hunt List

Israel Lang zephy316 at gmail.com
Tue Apr 3 11:42:29 EDT 2007


oops and Scott.....

On 4/3/07, Israel Lang <zephy316 at gmail.com> wrote:
>
> My only concern with TOD is that it is a hard and fast rule? Or is my
> assumption incorrect?
>
> For example what if for some reason I have a receptionist in after 5 or on
> a weekend for some reason. Anyway the AC can take precedence over the TOD
> partition?
>
> As always, thanks for your insight Ryan.
>
> On 4/3/07, Ryan Ratliff <rratliff at cisco.com> wrote:
> >
> > You could put the hunt pilot for the broadcast line group in a TOD
> > partition and make it the same dn as the AC pilot point.  In all of
> > your CSS' make sure the TOD partition is higher than the AC pilot
> > point partition.  This way when the TOD partition is active (non-
> > business hours) calls route to the broadcast hunt pilot.  When the
> > TOD partition is inactive calls route to AC.
> >
> > -Ryan
> >
> > On Apr 3, 2007, at 11:30 AM, Israel Lang wrote:
> >
> > I have a 4.1(3) CM cluster and am trying to develop a call routing
> > plan that will do the following:
> >
> > During normal business hours (M-F 8-5) a couple of receptionists are
> > available and use AC to log in and out of the hunt group as well as
> > see who is on the phone etc.
> >
> > After hours we would like calls to be broadcast to eight different
> > phones throughout the facility.
> >
> > What is the best way to accomplish this?
> >
> > I have been able to add a dummy extension to the AC hunt group that
> > forwards to a hunt pilot that then uses the appropriate hunt lists
> > and line groups to do the broadcasting. This seems to be a bit clumsy
> > and was wondering if there was a more efficient and/or elegant way to
> > do this.
> >
> > Thanks.
> >
> > --
> > Have a great day!!!!!!!!!!
> > zephy316_gmail.com
> >
> > Replace the _ with an @ symbol
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> >
>
>
>
> --
> Have a great day!!!!!!!!!!
> zephy316_gmail.com
>
> Replace the _ with an @ symbol
>



-- 
Have a great day!!!!!!!!!!
zephy316_gmail.com

Replace the _ with an @ symbol
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