[cisco-voip] Unity Express and ATA 186

[Paul Choi]

Kris,

Hi, I had a similiar issue with the CUE AA not being
able to transfer to PLAR OPX lines. It turned out that
the default setting for CUE is to prevent transfers to
non-ephones. I wonder if this is the same issue you're
having or not.

Paul
--- Kris Seraphine <baryonyx5 at gmail.com> wrote:

> I'm having a strange problem with a CME 4.03 CUE
> 2.3.4 installation.  The
> customer has an ATA with the SCCP load setup as an
> ephone and connected to
> their night ringer.  Dialing the ephone dn from
> another IP phone works fine
> (the night ringer rings).  Dialing the ata's
> extension from the CUE AA
> however doesn't work.  CME thinks the ATA is ringing
> however.  If I do a
> show ephone ringing it shows CH1 ringing on the ATA.
>   The red light on the
> ATA does not come on though.
> 
> Also, if an IP phone is set to forward all calls to
> the ata's dn, the same
> thing happens.  Calls from other IP phones forward
> to the ATA and ring the
> overhead speakers but calls through the CUE auto
> attendant do not.  the
> caller hears ringback but CME shows the ATA should
> be ringing.
> 
> I'm using ATA030100SCCP040211A for the ATA phone
> load; which I believe is
> the recommended load.  I haven't modified the ATA
> configuration from the
> webpage except to disable the second port.
> 
> Anyone have any ideas?



 
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