[cisco-voip] Unity Express and ATA 186
Kris Seraphine
baryonyx5 at gmail.com
Thu Apr 5 15:48:50 EDT 2007
Thanks for the reply.
The ATA is an ephone so I don't think that's it.
On 4/5/07, Paul Choi <asobihoudai at yahoo.com> wrote:
>
> Kris,
>
> Hi, I had a similiar issue with the CUE AA not being
> able to transfer to PLAR OPX lines. It turned out that
> the default setting for CUE is to prevent transfers to
> non-ephones. I wonder if this is the same issue you're
> having or not.
>
> Paul
> --- Kris Seraphine <baryonyx5 at gmail.com> wrote:
>
> > I'm having a strange problem with a CME 4.03 CUE
> > 2.3.4 installation. The
> > customer has an ATA with the SCCP load setup as an
> > ephone and connected to
> > their night ringer. Dialing the ephone dn from
> > another IP phone works fine
> > (the night ringer rings). Dialing the ata's
> > extension from the CUE AA
> > however doesn't work. CME thinks the ATA is ringing
> > however. If I do a
> > show ephone ringing it shows CH1 ringing on the ATA.
> > The red light on the
> > ATA does not come on though.
> >
> > Also, if an IP phone is set to forward all calls to
> > the ata's dn, the same
> > thing happens. Calls from other IP phones forward
> > to the ATA and ring the
> > overhead speakers but calls through the CUE auto
> > attendant do not. the
> > caller hears ringback but CME shows the ATA should
> > be ringing.
> >
> > I'm using ATA030100SCCP040211A for the ATA phone
> > load; which I believe is
> > the recommended load. I haven't modified the ATA
> > configuration from the
> > webpage except to disable the second port.
> >
> > Anyone have any ideas?
>
>
>
>
>
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--
kris seraphine
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