[cisco-voip] Unity Express and ATA 186

[Paul Choi]

Kris,

Does the ATA have adequate power? Can the analog phone
attached to the ATA dial other phones within the
system? Are all of your phones licensed?

Paul

--- Kris Seraphine <baryonyx5 at gmail.com> wrote:

> Thanks for the reply.
> 
> The ATA is an ephone so I don't think that's it.
> 
> 
> 
> On 4/5/07, Paul Choi <asobihoudai at yahoo.com> wrote:
> >
> > Kris,
> >
> > Hi, I had a similiar issue with the CUE AA not
> being
> > able to transfer to PLAR OPX lines. It turned out
> that
> > the default setting for CUE is to prevent
> transfers to
> > non-ephones. I wonder if this is the same issue
> you're
> > having or not.
> >
> > Paul
> > --- Kris Seraphine <baryonyx5 at gmail.com> wrote:
> >
> > > I'm having a strange problem with a CME 4.03 CUE
> > > 2.3.4 installation.  The
> > > customer has an ATA with the SCCP load setup as
> an
> > > ephone and connected to
> > > their night ringer.  Dialing the ephone dn from
> > > another IP phone works fine
> > > (the night ringer rings).  Dialing the ata's
> > > extension from the CUE AA
> > > however doesn't work.  CME thinks the ATA is
> ringing
> > > however.  If I do a
> > > show ephone ringing it shows CH1 ringing on the
> ATA.
> > >   The red light on the
> > > ATA does not come on though.
> > >
> > > Also, if an IP phone is set to forward all calls
> to
> > > the ata's dn, the same
> > > thing happens.  Calls from other IP phones
> forward
> > > to the ATA and ring the
> > > overhead speakers but calls through the CUE auto
> > > attendant do not.  the
> > > caller hears ringback but CME shows the ATA
> should
> > > be ringing.
> > >
> > > I'm using ATA030100SCCP040211A for the ATA phone
> > > load; which I believe is
> > > the recommended load.  I haven't modified the
> ATA
> > > configuration from the
> > > webpage except to disable the second port.
> > >
> > > Anyone have any ideas?
> >
> >
> >
> >
> >
> >
>
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> >
> 
> 
> 
> -- 
> kris seraphine
> 



 
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