[cisco-voip] Real Time wait time to Wallboard

[Ryan O'Connell]

Hello all,

We are using a Wallboard with UCCX 4.5, we are trying to figure out 
how to show the how long calls have been waiting in a specific Q. 
Right now it seems to show a statistic of the "over all" average wait 
time in a CSQ for a "the day" so for example if the first call that 
came in waited 2 min's that stat would show 2 min's all day even if 
calls are being answered without waiting in Queue for the rest of the 
day. I guess what we are looking for a is a field that show real time 
wait time for individual CSQ's. 

Ryan 

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