[cisco-voip] CallForwardAll softkey does not work!

Matthew Saskin matt at saskin.net
Mon Apr 23 09:55:48 EDT 2007


When you configure a call-forward via the ccmuser web page, it lets you 
enter the number, but does the forward actually work?  In otherwords, 
set a CFA from the web page, then trying calling the phone to test out 
the call forward.

Quick guess is that you have a problem with the Call Forward All CSS.

-matt

Anthony Kouloglou wrote:
> Hi all,
> i am running CCM 5.0(4). IP phones 7911 run 8.2.1S.
> All phones have 3xxx numbers and they access outside lines with a 0!# 
> pattern.
> When, via the web admin page, i go to an DN and configure a 
> CallForwardAll destination (Ext 3200) it works fine.
> When i press the softkey on the phone, after i issue the 3 and 2 (to 
> CFALL to 3200) i get a fast busy tone.
> When i press the softkey on the phone an issue a 01234567899# 
> destination, it works fine!!
> All the extensions are in the "local" partition, and all DNs have 
> fullaccess CSS that contain the local partition.
>
> What could be possibly going on?
>
> Thanks
> Anthony
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