[cisco-voip] Call Mgr Server Data

[Mike Lay (milay)]

Any application that has not been certified with Cisco to work with the
CCM would be unsupported. If this tool was causing issue with CCM TAC
would ask that it be stopped. 
 
CUOM as other 3rd party supported applications uses the WMI interface to
subscribe for events, etc... Pulling event logs from the servers can
cause high CPU on the server it is being pulled from the server:
 
CSCsh75491 <http://cdets.cisco.com/apps/goto?identifier=CSCsh75491> 
 
I would recommend AXL/Soap or the SNMP mibs as a interface to pull the
performance data rather than WMI.

Mike

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
CarlosOrtiz at bayviewfinancial.com
Sent: Tuesday, April 24, 2007 3:50 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Call Mgr Server Data



Is collecting SNMP and WMI data from Call Mgr servers fully supported by
Cisco.  We want to start collecting information about our servers but
want to make sure we do not introduce anything that is not TAC
supported. 

Carlos
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