[cisco-voip] IPCC Express 4.0(4) cluster question

[Ed Leatherman]

Are you using the two servers as a high availibility cluster? I think thats
a different type of license
In our license file for the HA cluster it has the seat licenses, 1
ENHICDSRVR license, and 1 WARM_STBY license.



On 4/26/07, Jonathan Charles <jonvoip at gmail.com> wrote:
>
> Got a customer, we are replacing an old 7835 running IPCC 3.1 with 170
> agents with four new servers for IPCC 4.0 (two 7845s and two 7835s).
>
> I have the licenses, but Cisco issues me two licenses, both say the same
> thing:
>
> INCREMENT CRS_PREICDSRVR cisco 4.0 permanent uncounted \ count 1
> INCREMENT CRS_PRE_SEAT cisco 4.0 permanent uncounted \ count 85
>
> The guy issuing the licenses from Cisco also said the following, which I
> didn't understand:
>
> "I have generated and sent you 2 * IPCC version 4.0 licenses, each with 85
> agents as the old licenses (170 agents). Please be aware that 1 license is
> for MCS 7825 server and the other one is for MCS 7835 server"
>
> What does this mean (I asked the guy but he hasn't responded...)?
>
> Also, can anyone point me to a place where I can get substantial
> instructions for installing this? The plan is for the two 7845s to be CRS
> Engines, and the two 7835s to be DB/Recording servers.
>
> I presume that I just point them all at the same LDAP profile and IPCC
> figures it out... but this is probably wrong.
>
> Also, since the agent licenses are split between both servers, what
> happens in the event of a failure? Does each server only support 85 agents?
> Or do they double up and all agents can log in?
>
> Which server do I point the agents at? Does it matter?
>
>
>
> Jonathan
>
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>
>


-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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