[cisco-voip] IPCC Express 4.0(4) cluster question

[Jonathan Charles]

I just got another license from Cisco:

INCREMENT CRS_PRE_SEAT cisco 4.0 permanent uncounted \ 150
INCREMENT CRS_PRE_SEAT cisco 4.0 permanent uncounted \ 20
INCREMENT CRS_PREICDSRVR cisco 4.0 permanent uncounted \ 1

I am guessing I still don't have the HA license...



Jonathan



On 4/26/07, Ed Leatherman <ealeatherman at gmail.com> wrote:
>
> Are you using the two servers as a high availibility cluster? I think
> thats a different type of license
> In our license file for the HA cluster it has the seat licenses, 1
> ENHICDSRVR license, and 1 WARM_STBY license.
>
>
>
> On 4/26/07, Jonathan Charles <jonvoip at gmail.com> wrote:
>
> > Got a customer, we are replacing an old 7835 running IPCC 3.1 with 170
> > agents with four new servers for IPCC 4.0 (two 7845s and two 7835s).
> >
> > I have the licenses, but Cisco issues me two licenses, both say the same
> > thing:
> >
> > INCREMENT CRS_PREICDSRVR cisco 4.0 permanent uncounted \ count 1
> > INCREMENT CRS_PRE_SEAT cisco 4.0 permanent uncounted \ count 85
> >
> > The guy issuing the licenses from Cisco also said the following, which I
> > didn't understand:
> >
> > "I have generated and sent you 2 * IPCC version 4.0 licenses, each with
> > 85 agents as the old licenses (170 agents). Please be aware that 1 license
> > is for MCS 7825 server and the other one is for MCS 7835 server"
> >
> > What does this mean (I asked the guy but he hasn't responded...)?
> >
> > Also, can anyone point me to a place where I can get substantial
> > instructions for installing this? The plan is for the two 7845s to be CRS
> > Engines, and the two 7835s to be DB/Recording servers.
> >
> > I presume that I just point them all at the same LDAP profile and IPCC
> > figures it out... but this is probably wrong.
> >
> > Also, since the agent licenses are split between both servers, what
> > happens in the event of a failure? Does each server only support 85 agents?
> > Or do they double up and all agents can log in?
> >
> > Which server do I point the agents at? Does it matter?
> >
> >
> >
> > Jonathan
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
>
>
> --
> Ed Leatherman
> Senior Voice Engineer
> West Virginia University
> Telecommunications and Network Operations
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