[cisco-voip] MOH server not registering

[Wes Sisk]

In the service parameters for IPVMSApp make sure the run flag for MoH  
is set true.  After that, do you see a registration error in the  
event viewer logs or CM traces?  what device pool is configured for  
the MoH server?  Are the CM servers in that device pool/cm group online?

/Wes

On Aug 27, 2007, at 9:25 AM, Louis Koekemoer ((ZA)) wrote:

I have a customer that has CallManager 3.3. They are planning new  
equipment and an upgrade, but only late this year or possible early  
next year. Their current problem is that their software Music-on-hold  
server does not register. I have even deleted and recreate it with  
the exact same name, but nothing. I have tried to stop and start the  
“Cisco IP Voice Media Streaming App” under services which should  
automatically create this. No success. Customer is rebooting server  
tonight to see if we get any further.



Anyone with any ideas?



Kind Regards



Louis Koekemoer
Cisco IPT Systems Engineer

Dimension Data South Africa

( +27 11 575 6560

)  +27 76 608 7221

* louis.koekemoer at za.didata.com



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