[cisco-voip] Benefits of CM 6 for Mgmt and End users?

[Jonathan Charles]

4.1(3) is EOL.

CCM6 has integrated mobility (single number reach), intercom, easier
LDAP integration, and isn't EOL....



Jonathan

On Dec 4, 2007 9:04 PM, d4rk f1br <d4rkf1ber at gmail.com> wrote:
> OK, what are some of the key benefits or pitches for upgrading to
> CallManager 6 from 4.1(3) ?
>
> New year new budgets coming up.... I myself am not convinced entirely yet of
> what benefits CallManager 6 offers to the end users and thus not sure myself
> if its really worth it.
>
> Alot of the features I see in the 6.x line of things comes from other
> services such as Presence server and Contact Center Express.
>
> We will not be upgrading phone hardware, we use MS Communicator throughout
> so I don't see us moving from that to the Cisco client.
>
> I just don't know, I want to be running the latest from a support and
> security stand point and if there really were some great new features and
> functions that would change things for end users then great I would be all
> over it.
>
> I am sure I am not the only one but when I think about moving to say 6.x I
> think back to when we first moved to Callmanager and VoIP and all the
> promises of this and that and how cool the phones were and the xml services
> and blah blah.  Ultimately 5+ years later the phones are just phones still,
> and to the end users they don't really see much in the way of added benefits
> I suspect.
>
> Kinda hard to sell using the phone as anything but a phone to people who sit
> at a computer most of the day, so obviously people will gravitate to using
> the PC over a phone for the "extras".
>
> Love to hear others thoughts about all of this and what your plans on for
> upgrading in the future?
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