[cisco-voip] Monitoring a 2nd Line
Scott Voll
svoll.voip at gmail.com
Wed Dec 12 13:41:31 EST 2007
how do you have the private number forwarded? Translation pattern?
I would just setup the 7940 as a two line device and put the private line on
the second button. then the assistant won't have access.
scott
On Dec 12, 2007 10:36 AM, Todd Franklin <toddnh65 at gmail.com> wrote:
> I have a user, Jim, and his main extension is 1690. He has a 'private
> line' with DID, and since our DIDs begin with 474, he's got a 474-8123. So
> on his phone, a 7940, I just have his main ext, 1690. And if someone rings
> 474-8123, I merely forward it to 1690. Pretty straightforwarsd so far, yes?
>
>
> Well, his admin wants to be able to know if he's on the phone or not. So
> I set up one of her lines (she has a 7960) with the 1690 extension. And in
> CCM (v4) I set the Ring Setting (Idle) to Flash only and the Ring Setting
> (Active) to Beep Only. I have setup 3 other extensions this way so she can
> tell who's on a call and who isn't.
>
> Anyways, when someone rings 474-8123, it is also ringing at her phone (the
> Caller ID info shows up, and the MsgWaiting light flashes). She can also
> take the call, something I didn't want her to do.
>
> Any ideas??
>
>
>
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