[cisco-voip] A bug? Random authentication errors when logging into EM. CUCMBE 6.0(1)

[Ryan Ratliff]

Is their password or pin aging out or is the credential policy set to  
"user must change at next login"?  I've seen an issue like this  
discussed internally and a bug has either been filed or will be filed.

I'd definitely recommend opening a TAC SR.   CSCsl76193 may be related.

-Ryan

On Dec 17, 2007, at 10:41 PM, Jason Wydra wrote:

CUCMBE 6.0(1) ES 2111

Hello. I did a bug scrub but couldn't find anything. I'm ready to  
open a TAC case.

Random users complain at least once or twice a week that they cannot  
login to their extension mobility profile. They get an error on the  
phone stating "authentication error" after they enter their pin and  
password. The only fix is to login to the end user config and reset  
their pin. I'm curious if anyone else has seen this?

Thanks,
Jason
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