[cisco-voip] secondary dial tone problems

[Lelio Fulgenzi]

you found the root of the problem,i.e. a number beginning with 8, and that should have fixed it, but you probably need a restart of the cluster. 

fifty bucks that is what the tac will tell you.
  ----- Original Message ----- 
  From: Peter Ejmont 
  To: cisco-voip at puck.nether.net 
  Sent: Saturday, December 29, 2007 9:05 AM
  Subject: [cisco-voip] secondary dial tone problems


  Hi all,
  I need your expert advice here.
  Our campus voip is based on ccm (currently 4.1(3)) and it has been working great for years.
  Approx. a week ago, something has changed that secondary dial tone is played in different places. 
  Our dial plan requires to dial 8 for outside calls and normally, after pressing 8 you get
  the socondary dial tone right away, regardless if call is for local (7 digit), national (10 digit) or
  international. Well, things got interesting lately. Dialing local calls, I get secondary dial tone after pressing 
  2 digits, one 8 and any number from 2-9. Long distance, secondary dial tone is heard after pressing
  81(2-9), so after 3 digits. International calls are similar to local calls. Secondary dial tone is played after 80. 

  Nothing has changed in route patterns, gateways, route lists, etc. The only few changes I found was someone 
  added one voip phone starting with a temporary 8XXXX number. I deleted it but still have problems. Also, 
  2 ATA-188 were added but they have problems registering with call manager.
  I ran the route pattern report and could not find anymore instances of anything starting with 8 (except defined 
  dial plan). I used DNA for verification and the secondary dial tone should be heard after pressing 8. 

  Any thoughts?

  Thanks,
  Peter




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