[cisco-voip] secondary dial tone problems

[Peter Ejmont]

The problem is that I already restarted it twice. Still, problem exists.
I'll try Joel's suggestion to disable a secondary dial tone on all route
patterns.
One more discovery to make it even more interesting. We have quite few
numbers
in 4xxxx range for call center agents. I have 3 phones where 4xxxx are
primary numbers,
2 used for testing and 1 for CER emergency notifications. 2 of them work
fine. You hear
a secondary dial tone as soon as you press 8. Thrid, happens to be CER's
phone, has the
same problem as the rest of the campus.

Thanks,
Peter


On Dec 29, 2007 11:32 AM, Lelio Fulgenzi < lelio at uoguelph.ca> wrote:

>  you found the root of the problem,i.e. a number beginning with 8, and
> that should have fixed it, but you probably need a restart of the cluster.
>
> fifty bucks that is what the tac will tell you.
>
> ----- Original Message -----
>  *From:* Peter Ejmont <pejmont at gmail.com>
> *To:* cisco-voip at puck.nether.net
> *Sent:* Saturday, December 29, 2007 9:05 AM
> *Subject:* [cisco-voip] secondary dial tone problems
>
> Hi all,
> I need your expert advice here.
> Our campus voip is based on ccm (currently 4.1(3)) and it has been working
> great for years.
> Approx. a week ago, something has changed that secondary dial tone is
> played in different places.
> Our dial plan requires to dial 8 for outside calls and normally, after
> pressing 8 you get
> the socondary dial tone right away, regardless if call is for local (7
> digit), national (10 digit) or
> international. Well, things got interesting lately. Dialing local calls, I
> get secondary dial tone after pressing
> 2 digits, one 8 and any number from 2-9. Long distance, secondary dial
> tone is heard after pressing
> 81(2-9), so after 3 digits. International calls are similar to local
> calls. Secondary dial tone is played after 80.
>
> Nothing has changed in route patterns, gateways, route lists, etc. The
> only few changes I found was someone
> added one voip phone starting with a temporary 8XXXX number. I deleted it
> but still have problems. Also,
> 2 ATA-188 were added but they have problems registering with call manager.
> I ran the route pattern report and could not find anymore instances of
> anything starting with 8 (except defined
> dial plan). I used DNA for verification and the secondary dial tone should
> be heard after pressing 8.
>
> Any thoughts?
>
> Thanks,
> Peter
>
>  ------------------------------
>
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