[cisco-voip] pickup group members wanna see caller ID

[Justin Steinberg]

why not cfwd the DID when na/busy to a new hunt group with the coverage
members?



On 1/10/07, gokhan senol <gokhanciscottl at yahoo.com> wrote:
>
> hi
>
>
>
> i got 2851 CCME.  I created pickup group and members of this group can
> pick up the call by first pressing GPickUp softkey and then ' * ' star key.
>
>
> but when they do this the outside call automatically asnwered from the
> user who is picking up.
>
> what i need is picking up users should be able to see the outside caller
> ID before they answered the call.
>
> Because users says if the outside callers is not a customer i dont wanna
> answer the call even if i pickup the call.
>
>
>
> I suggested hunt group but customer donw wana use hunt group pilot
> number.  Customers dial directly DID number not pilot number.
>
>
>
> any idea?
>
> thanks
>
>
>
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