[cisco-voip] 4.1 to 5.1 upgrade released. Why not from 4.2?!!

[Jonathan Charles]

That's what I do... there is generally a faster response time from here than
from TAC...

But sometimes you need the TAC case to cover your butt.



Jonathan

On 1/31/07, Anthony Kouloglou <akoul at dataways.gr> wrote:
>
> Ryan good morning,
> as i said, the TAC (605169425) was honest enough to tell me that it is
> not their territory and to go to EMEA support.
> But,shouldn't the TAC know that it is impossible to go from 4.2 to 5.X?
> And for 10 days the EMEA customer services didn't tell me also that is
> impossible!!
> And after a post to cisco-voip forum, i got 5-6 answers almost
> immediately!!
> I think that next time i will open a TAC to cisco-voip!
>
> Cheers,
> Anthony
>
> Ryan Ratliff wrote:
> > Can you send me the SR number of your TAC case?  This sounds like an
> > educational opportunity for us.
> >
> > -Ryan
> >
> > On Jan 30, 2007, at 11:39 AM, Anthony Kouloglou wrote:
> >
> > Hi all,
> > i am really pissed of with cisco's customer support.
> > They really don't tell what exactly is going on.
> > I just want to upgrade 2 of my 7825i2 servers running 4.2 ccm to 5.1.
> > It has been 2 weeks that they are telling me that there will be soon an
> > upgrade and 5 days ago
> > they told me that it is ready and to go to PUT to download it!!
> > I went to PUT web page and i found out that it was an upgrade from
> > 4.1->5.1!!
> > I told them that i have 4.2 and i am still waiting for their response!!!
> >
> > Has anyone find a way to upgrade from 4.2 to 5.1?
> >
> > Cheers
> > Anthony
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> _______________________________________________
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>
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