[cisco-voip] CUE: Access to personal mailbox from outside

[Anthony Kouloglou]

Thanks Paul,
i don't mind about the 15 seconds but you know how the customer acts!
I guess the second solution is better.
So, what is the problem when calling voicemail through AA. Why wouldn't 
this exist when calling directly?

Anthony

Paul Choi wrote:
> Do you honestly find waiting 15s that inconvenient?
>
> You *could* assign your voicemail pilot to a real DID
> number and then have users call it directly to check
> their voicemail. That would give you your desired
> result.
>
> Paul
>
> --- Anthony Kouloglou <akoul at dataways.gr> wrote:
>
>
> ---------------------------------
>   Ok it is odd,
> but keep in mind that i might have forward no answer
> to 15 seconds tomy voicemail.
> I have to call my extension from outside and wait 15
> seconds to accessit and press *?
> there is no other way?
>
> Thanks
> Anthony
>
> Paul Choi wrote:  
> I would have to concur. I would find it highly
> oddyou're trying to check a voicemail box of someone
> thatdoesn't have CFB/CFA set to to voicemail.Paul---
> Sumit Marwah <smarwah at enetsolutions.net> wrote:  
>       
> When calling internally does the call go to thevoice
> mail box of theextension if not answered? Also, do a 
> 'debug voipdialpeer all' andmaybe "debug voip ccapi
> inout" to see when you dialthe Voice mail pilotnumber
> and then enter the extension of the user whatdoes the
> digittransform to.I think the reason you are getting
> the message"There is no mailbox forthis extension,
> please wait while I transfer you tothe operator"
> isbecause the number you entered is getting
> translatedto something elseand there is no mailbox for
> that number. Also, onceyou find what numberis it
> getting converted to you can either add thatto E164
> field or youcan created a voice
> translation.Regards,Sumit Marwah Sr. System
> EngineerCCIE Voice # 17400 -----Original
> Message-----From:
> cisco-voip-bounces at puck.nether.net[mailto:cisco-voip-bounces at puck.nether.net]
> OnBehalf Of Paul ChoiSent: Tuesday, June 12, 2007 1:52
> AMTo: Anthony Kouloglou;
> cisco-voip at puck-nether.netSubject: Re: [cisco-voip]
> CUE: Access to personalmailbox from outsideDid you try
> dialing the extension of the user youweretrying to
> reach and then press * to escape intosign-in
> mode?Paul--- Anthony Kouloglou <akoul at dataways.gr>
> wrote:    
>           
> Hi,how can i set up the CUE so a user who has a      
>         
> mailbox    
>           
> can access it when calling from outside (PSTN).When i
> call, i get connected to the Autoattendant,      
>         
> i    
>           
> press the internal extension that the VMPilotPoint has
> and i get:"There is no mailbox for this extension,
> please      
>         
> wait    
>           
> while i 'll transfer you to the operator"I use the AIM
> card on a 2811 and i have 12 mailboxlicense. It is
> integrated with a 5.0(4)
> CCMCheers,Anthony_______________________________________________cisco-voip
> mailing listcisco-voip at puck.nether.net      
>         
> https://puck.nether.net/mailman/listinfo/cisco-voip   
>
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