[cisco-voip] CTI communications Callmanager

[Jeremie Ceintrey]

Hi,

my question is about CTI communications with Callmanager.

Pilot points and CTI Route points are both logical channels that receive
incoming communication demands on a defined phone
number, and forward the communication to a defined CTI channel.

Can anyone explain me difference between these two ways of forwarding calls
to CTI channels.

Thanks.
jé.
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