[cisco-voip] CTI communications Callmanager

[Ryan Ratliff]

Typically the CTI RP is used to accept incoming calls, and it will  
then redirect to CTI Port to handle media.  No RTP is streamed to the  
CTI RP itself.
The Jtapi developers guide probably has more info.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/ 
products_programming_usage_guide_chapter09186a00806eb6f6.html#wp1028878

-Ryan

On Jun 26, 2007, at 11:03 AM, Jeremie Ceintrey wrote:

Hi,

my question is about CTI communications with Callmanager.

Pilot points and CTI Route points are both logical channels that  
receive incoming communication demands on a defined phone
number, and forward the communication to a defined CTI channel.

Can anyone explain me difference between these two ways of forwarding  
calls to CTI channels.

Thanks.
jé.


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