[cisco-voip] 7914 + Shared Line + Call Hold Problems

Jonathan Charles jonvoip at gmail.com
Fri Mar 2 14:55:42 EST 2007


It is most likely a firmware issue, I would load the latest dev pack...

Hey, it is worth a try...



Jonathan


On 3/1/07, Cathy Cheng <cchengcc at gmail.com> wrote:
>
> Customer has a switchboard phone 7961 + 2 7914 extension modules. On one
> of the 7914 are shared lines for al
> for all the other staffs in the office.
> The problem is the Reception phone displays any calls put on hold by ohter
> staffs on other lines . and sometimes when the Reception staff pick up the
> phone to make a call as they are inadvertently connecting with a caller that
> someone has put on hold -
> Any ideas?
> Thanks
>
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