[cisco-voip] Resetting All Phones on a System

[Miller, Steve]

I'm sorry to keep asking so many questions, but.....are you saying that
the phones register, but are not working or are you saying that the
phones register and working, but not working properly?  I am looking to
restart absolutely no more than 50 at a time and I will probably start
with 5, 10, 20, etc.  Thank you for your help!
 

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370 Fax (202)-330-5607
millers at dicksteinshapiro.com <mailto:millers at dicksteinshapiro.com>  

 

________________________________

From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: Tuesday, March 06, 2007 11:10 AM
To: Miller, Steve; Rhodes, Geoff
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Resetting All Phones on a System


The will likely register, as ours did, and there's little to do but wait
for calls.
 
If you reset them a few times, you should be OK.
------------------------------------------------------------------------
--------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
...there's no such thing as a bad timbit...


	----- Original Message ----- 
	From: Miller, Steve <mailto:MillerS at DicksteinShapiro.COM>  
	To: Rhodes, Geoff <mailto:GRhodes at rbh.com>  
	Cc: cisco-voip at puck.nether.net 
	Sent: Monday, March 05, 2007 10:57 PM
	Subject: Re: [cisco-voip] Resetting All Phones on a System

	The phones that don't get the upgrade or don't get it
correctly......do they register to the system?  I ask this so that I can
look at the phones that I reset and make a judgment about whether the
phones are working and whether I should continue resetting the next
group of phones.  Other than examining individual phones or waiting for
people to complain on Monday, how else can I double-check as I go?
	 

	Steve Miller
	Telecom Engineer
	Dickstein Shapiro LLP
	1825 Eye Street NW | Washington, DC 20006
	Tel (202) 420-3370 Fax (202)-330-5607
	millers at dicksteinshapiro.com
<mailto:millers at dicksteinshapiro.com>  

	 

________________________________

	From: Rhodes, Geoff [mailto:GRhodes at rbh.com] 
	Sent: Monday, March 05, 2007 9:34 PM
	To: Miller, Steve
	Subject: RE: [cisco-voip] Resetting All Phones on a System
	
	
	We did exactly this on Saturday when we did our DST upgrade.  We
have about 400 phones.  We ended up with 3 phones not getting the
firmware upgrade correctly, and about 10 phones not getting the upgrade
at all.  The 3 phones that didn't get it correctly just cycle throught
eh upgrade process over and over, basically they are hosed.  We tried to
do a hard reset on them to get them back to factory firmware, but it
didn't work.
	 
	I will say that other than that, and a couple of minor issues,
the DST upgrades went very well.  We upgraded CM as well as the OS while
we were at it.  IPCC Express was the biggest issue to fix.
	 
	Geoff Rhodes
	IT Director
	Robinson, Bradshaw & Hinson, P.A.
	grhodes at rbh.com
	 


________________________________

		From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Miller, Steve
		Sent: Monday, March 05, 2007 3:25 PM
		To: Lelio Fulgenzi; cisco-voip at puck.nether.net
		Subject: Re: [cisco-voip] Resetting All Phones on a
System
		
		
		Any reason why I shouldn't load the software in advance
and do some testing?  I really don't need any surprises.  It is my
understanding that I need this update for the phones to show the correct
date, but I haven't seen much chatter about the firmware aspect of the
DST situation.  Thanks for your help!
		 
		Steve Miller
		Telecom Engineer
		Dickstein Shapiro LLP
		1825 Eye Street NW | Washington, DC 20006
		Tel (202) 420-3370 Fax (202)-330-5607
		millers at dicksteinshapiro.com
<mailto:millers at dicksteinshapiro.com>  
		 

________________________________

		From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
		Sent: Monday, March 05, 2007 2:37 PM
		To: Miller, Steve; cisco-voip at puck.nether.net
		Subject: Re: [cisco-voip] Resetting All Phones on a
System
		
		
		Be prepared for TFTP timeouts. Try to reset them a few
at a time, via devicepools perhaps. You run the risk of some phones
getting their upgrades and others not. Now, we have over 7000 phones, so
that could have had something to do with it, but even at 1200, I'm sure
the TFTP server will be taxed a bit.
		 
		We ended up reseting all the phones a few times to try
and force them to upgrade. We ended up with a few phones upgraded but
without ring tones and others that did not upgrade at all.
		 
		 
		 
	
------------------------------------------------------------------------
--------
		Lelio Fulgenzi, B.A.
		Senior Analyst (CCS) * University of Guelph * Guelph,
Ontario N1G 2W1
		(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
	
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
		...there's no such thing as a bad timbit...
		

			----- Original Message ----- 
			From: Miller, Steve
<mailto:MillerS at DicksteinShapiro.COM>  
			To: cisco-voip at puck.nether.net 
			Sent: Monday, March 05, 2007 2:32 PM
			Subject: [cisco-voip] Resetting All Phones on a
System

			Is there any down side to simultaneously
resetting every phone on the
			system?  We have approximately 1200 phones in
our little cluster - 800
			in our main location, 200 in our other one and
then about 30 phones at
			an SRST site.  We are going to be upgrading the
firmware and I'm trying
			to anticipate any problems that might occur.
Thank you!
			
			
			Steve Miller
			Telecom Engineer
			Dickstein Shapiro LLP
			1825 Eye Street NW | Washington, DC 20006
			Tel (202) 420-3370 Fax (202)-330-5607
			millers at dicksteinshapiro.com 
			
			
			-----Original Message-----
			From: cisco-voip-bounces at puck.nether.net
			[mailto:cisco-voip-bounces at puck.nether.net] On
Behalf Of Matt Slaga (US)
			Sent: Monday, March 05, 2007 12:12 PM
			To: Ryan Ratliff; Voll, Scott
			Cc: cisco-voip at puck.nether.net
			Subject: Re: [cisco-voip] Cisco VT Advantage
Camera and Skype Discovery
			
			The version 2.0 VT advantage cameras (or perhaps
the 2.0 of VTA
			software?) did make a change and allow the
camera to be seen by other
			products.  The previous ones were locked down to
only the VTA app, I can
			say from experience.
			
			
			
			-----Original Message-----
			From: cisco-voip-bounces at puck.nether.net
			[mailto:cisco-voip-bounces at puck.nether.net] On
Behalf Of Ryan Ratliff
			Sent: Monday, March 05, 2007 11:51 AM
			To: Voll, Scott
			Cc: cisco-voip at puck.nether.net
			Subject: Re: [cisco-voip] Cisco VT Advantage
Camera and Skype Discovery
			
			I think it depends on the drivers your app uses
and whether they support
			the camera or not.  While it may be Logitech
hardware the Logitech
			drivers won't recognize the VTA camera as such.
			
			-Ryan
			
			On Mar 5, 2007, at 11:47 AM, Voll, Scott wrote:
			
			I think its visa versa.  You can't use any other
camera with the VT
			Advantage software.  The camera is just a logic
Tec camera with
			something extra to make it work with VTA.
			
			Scott
			
			-----Original Message-----
			From: cisco-voip-bounces at puck.nether.net
			[mailto:cisco-voip-bounces at puck.nether.net] On
Behalf Of Dane
			Sent: Monday, March 05, 2007 8:39 AM
			To: cisco-voip at puck.nether.net
			Subject: [cisco-voip] Cisco VT Advantage Camera
and Skype Discovery
			
			I have been told by many people and everything I
have read has seemingly
			confirmed that the Cisco VT Advantage cameras
can't be used by any
			software other then the Cisco software.
			
			It just so happens that for the first time I had
my camera plugged in
			and launched skype, skype saw the camera and
used it.  I was able to
			make skype voice / video calls with the Cisco VT
camera.
			
			This may be old news for some, but it was an
interesting discovery
			personally since for a couple of years now I
have been told something on
			the cameras (firmware possibly) prevented them
from being used by
			anything else.
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