[cisco-voip] Resetting All Phones on a System
Lelio Fulgenzi
lelio at uoguelph.ca
Tue Mar 6 11:47:45 EST 2007
In my case, they registered and were not working properly.
If the tftp timeout occurs, it could leave the phone with the old firmware and everything else working fine as well.
Or, the tftp timeout could affect other things, like downloading the configuration file. That might lead to a registered phone, but loosing somethings like the ring tones.
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
...there's no such thing as a bad timbit...
----- Original Message -----
From: Miller, Steve
To: Lelio Fulgenzi ; Rhodes, Geoff
Cc: cisco-voip at puck.nether.net
Sent: Tuesday, March 06, 2007 11:43 AM
Subject: RE: [cisco-voip] Resetting All Phones on a System
I'm sorry to keep asking so many questions, but.....are you saying that the phones register, but are not working or are you saying that the phones register and working, but not working properly? I am looking to restart absolutely no more than 50 at a time and I will probably start with 5, 10, 20, etc. Thank you for your help!
Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370 Fax (202)-330-5607
millers at dicksteinshapiro.com
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From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
Sent: Tuesday, March 06, 2007 11:10 AM
To: Miller, Steve; Rhodes, Geoff
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Resetting All Phones on a System
The will likely register, as ours did, and there's little to do but wait for calls.
If you reset them a few times, you should be OK.
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
...there's no such thing as a bad timbit...
----- Original Message -----
From: Miller, Steve
To: Rhodes, Geoff
Cc: cisco-voip at puck.nether.net
Sent: Monday, March 05, 2007 10:57 PM
Subject: Re: [cisco-voip] Resetting All Phones on a System
The phones that don't get the upgrade or don't get it correctly......do they register to the system? I ask this so that I can look at the phones that I reset and make a judgment about whether the phones are working and whether I should continue resetting the next group of phones. Other than examining individual phones or waiting for people to complain on Monday, how else can I double-check as I go?
Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370 Fax (202)-330-5607
millers at dicksteinshapiro.com
----------------------------------------------------------------------------
From: Rhodes, Geoff [mailto:GRhodes at rbh.com]
Sent: Monday, March 05, 2007 9:34 PM
To: Miller, Steve
Subject: RE: [cisco-voip] Resetting All Phones on a System
We did exactly this on Saturday when we did our DST upgrade. We have about 400 phones. We ended up with 3 phones not getting the firmware upgrade correctly, and about 10 phones not getting the upgrade at all. The 3 phones that didn't get it correctly just cycle throught eh upgrade process over and over, basically they are hosed. We tried to do a hard reset on them to get them back to factory firmware, but it didn't work.
I will say that other than that, and a couple of minor issues, the DST upgrades went very well. We upgraded CM as well as the OS while we were at it. IPCC Express was the biggest issue to fix.
Geoff Rhodes
IT Director
Robinson, Bradshaw & Hinson, P.A.
grhodes at rbh.com
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From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Miller, Steve
Sent: Monday, March 05, 2007 3:25 PM
To: Lelio Fulgenzi; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Resetting All Phones on a System
Any reason why I shouldn't load the software in advance and do some testing? I really don't need any surprises. It is my understanding that I need this update for the phones to show the correct date, but I haven't seen much chatter about the firmware aspect of the DST situation. Thanks for your help!
Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370 Fax (202)-330-5607
millers at dicksteinshapiro.com
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From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Monday, March 05, 2007 2:37 PM
To: Miller, Steve; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Resetting All Phones on a System
Be prepared for TFTP timeouts. Try to reset them a few at a time, via devicepools perhaps. You run the risk of some phones getting their upgrades and others not. Now, we have over 7000 phones, so that could have had something to do with it, but even at 1200, I'm sure the TFTP server will be taxed a bit.
We ended up reseting all the phones a few times to try and force them to upgrade. We ended up with a few phones upgraded but without ring tones and others that did not upgrade at all.
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
...there's no such thing as a bad timbit...
----- Original Message -----
From: Miller, Steve
To: cisco-voip at puck.nether.net
Sent: Monday, March 05, 2007 2:32 PM
Subject: [cisco-voip] Resetting All Phones on a System
Is there any down side to simultaneously resetting every phone on the
system? We have approximately 1200 phones in our little cluster - 800
in our main location, 200 in our other one and then about 30 phones at
an SRST site. We are going to be upgrading the firmware and I'm trying
to anticipate any problems that might occur. Thank you!
Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370 Fax (202)-330-5607
millers at dicksteinshapiro.com
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matt Slaga (US)
Sent: Monday, March 05, 2007 12:12 PM
To: Ryan Ratliff; Voll, Scott
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Cisco VT Advantage Camera and Skype Discovery
The version 2.0 VT advantage cameras (or perhaps the 2.0 of VTA
software?) did make a change and allow the camera to be seen by other
products. The previous ones were locked down to only the VTA app, I can
say from experience.
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
Sent: Monday, March 05, 2007 11:51 AM
To: Voll, Scott
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Cisco VT Advantage Camera and Skype Discovery
I think it depends on the drivers your app uses and whether they support
the camera or not. While it may be Logitech hardware the Logitech
drivers won't recognize the VTA camera as such.
-Ryan
On Mar 5, 2007, at 11:47 AM, Voll, Scott wrote:
I think its visa versa. You can't use any other camera with the VT
Advantage software. The camera is just a logic Tec camera with
something extra to make it work with VTA.
Scott
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Dane
Sent: Monday, March 05, 2007 8:39 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Cisco VT Advantage Camera and Skype Discovery
I have been told by many people and everything I have read has seemingly
confirmed that the Cisco VT Advantage cameras can't be used by any
software other then the Cisco software.
It just so happens that for the first time I had my camera plugged in
and launched skype, skype saw the camera and used it. I was able to
make skype voice / video calls with the Cisco VT camera.
This may be old news for some, but it was an interesting discovery
personally since for a couple of years now I have been told something on
the cameras (firmware possibly) prevented them from being used by
anything else.
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