[cisco-voip] 7970s not showing correct time

Ryan Ratliff rratliff at cisco.com
Mon Mar 12 11:17:11 EST 2007


I'm working with the phone developers on this.   Anyone hitting this  
please hold off from opening a TAC case.  I'll update the list with  
what I find out, including a bug ID if necessary.

-Ryan

On Mar 12, 2007, at 11:15 AM, Erick Bergquist wrote:

Have a customer with 7961s on 8.2(1) who did DST updates and a hard  
reset, reset did not update the phone time. A update in CCMadmin and  
then a reset did the trick.

----- Original Message ----
From: Robert Kulagowski <bob at smalltime.com>
To: cisco-voip at puck.nether.net
Sent: Monday, March 12, 2007 10:02:36 AM
Subject: Re: [cisco-voip] 7970s not showing correct time

Ryan Ratliff wrote:
> My guess is the 3rd gen phones needed to be hard reset AFTER the DST
> change for the new DST change to take affect.  I've got 2 such phones
> at my desk showing the wrong time on 8.2(1) but neither of them have
> been reset since Sunday 2AM.

Well, as additional data (hopefully not noise), we had about 300 phones
that are in the same timezone as CM (and they have a local subscriber).
   They didn't need a reset and they had the correct time this morning.

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