[cisco-voip] CallManager Upgrade issues

[Mike Wydra]

Finally got a chance to check this all:

The registry entry is pointing to the Publisher and the correct database.
Host files are fine and the services are using the proper accounts.

Thinking it's time for a rebuild.

Thanks!

On 3/11/07, Ryan Ratliff <rratliff at cisco.com> wrote:
>
>  Most likely they cannot contact the database.  Make sure
> HKLM\Software\Cisco Systems, Inc.\DBL\DBConnection0 is pointing to the
> publisher (and to the correct db).  Also make sure the hosts and lmhosts
> files on the sub are correct.
>
> Look for any security warnings in the pub's event viewer.
>
> Verify that the Cisco Database Layer Monitor service is running as SqlSvc
> on that sub (not Local System).   Double-check this on the pub to make sure
> 3.3 is supposed to have this service running as SqlSvc, I know 4.1 does.
>
>
> -Ryan
>
>
>  ------------------------------
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Mike Wydra
> *Sent:* Saturday, March 10, 2007 3:01 PM
> *To:* Cisco Voip
> *Subject:* [cisco-voip] CallManager Upgrade issues
>
> Happily patching away for DST.  Went from CCM 3.3(3)ES76 and OS
> 2000.2.7sr7.  Applied the following in order"
>
>    Apply OS 2000.4.4a Apply OS 2000.4.4a(sr4) Upgrade to 3.3(5) Apply Dev
> Pack 75 Apply 3.3(5) DST Update
> Publisher seems okay but one of my Subscribers won't proceed on the
> upgrade due to a hostname issue and the other took the patches but now the
> following services are unable to start:
>
> CallManager
> CTIManager
> Cisco Voice Extended Functions
> IP Voice Media Streaming App
> RIS data collector
>
> No errors in install logs.
> Anyone else upgrading to 3.3(5) experience this or any ideas what is going
> on?
>
> Thanks,
>
> Mike
>
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