[cisco-voip] Quick Question About 911 Policy - Please Respond -Quick Response

[Jerri Robbins]

We were having similar problems with 911 calls with 9 as the access
code.  With only 100 employees we were experiencing between 20 and 30
911 false calls a month.  We switched to access code 8 about a year ago
and have had 3 since then.  

 

Jerri

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan
Charles
Sent: Friday, March 30, 2007 7:17 AM
To: Miller, Steve
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Quick Question About 911 Policy - Please
Respond -Quick Response

 

Illinois law says that anyone visiting the site should be able to pick
up a phone (without knowing the access code) and get emergency
assistance...

To be honest, creating both patterns is  just a good idea... (do you
want to be responsible because you didn't?) 

However, I would recommend changing your access code to 7 or 8 to ensure
you don't get a lot of misdialed 911 calls...


Jonathan

On 3/29/07, Miller, Steve <MillerS at dicksteinshapiro.com> wrote:

We currently program our Call Manager to dial 911 as well as (9) 911.
Is there anything legal that forces us to do so?  We've had 100 false
911 calls over the past 3 months and I would like to restrict 911 and
force everyone to call (9) 911 using the access code as they would for
any other outside number.  Opinions?  Legal facts?  Please let me know!

 

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370 Fax (202)-330-5607
millers at dicksteinshapiro.com <mailto:millers at dicksteinshapiro.com> 

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