[cisco-voip] cisco emergency responder - missing phone(s)

Ed Leatherman ealeatherman at gmail.com
Thu May 3 14:50:06 EDT 2007


I don't believe so, i'll check into that for sure.. wasn't even aware there
was one. Thanks Chris!

On 5/3/07, Clouse, Chris <chris.clouse at berbee.com> wrote:
>
>  Have you applied the MSDE update patch?  I've seen this fix that .1% of
> issues.
>
>
>
> Christopher Clouse, CCNP CCDP CCVP MCP Network+
>
> Berbee
>
> Network Voice Engineer
>
> 7145 Boone Avenue North, Suite 140
>
> Brooklyn Park, MN 55428
>
> *763.592.5887 Direct
>
> *763.535.7428 Fax
>
> *612.419.9751 Mobile
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Ed Leatherman
> *Sent:* Thursday, May 03, 2007 1:19 PM
> *To:* ciscovoip
> *Subject:* [cisco-voip] cisco emergency responder - missing phone(s)
>
>
>
> Curious if anyone has seen this before....
>
> We have CER v1.3 paired up with our callmanager cluster. Probably 100 or
> so switches setup on it, 99.9% of the time everything works peachy. There
> are however a handful of phones that for some reason do not get discovered
> on their respective switches. The phone is listed in CER as unlocated, so I
> know it is getting the phone info from callmanager, but the switchport that
> we know it is plugged into on the switch in CER shows no phone. however
> there are many other phones on the switch that are discovered, i'm not sure
> what the difference is. The phone can talk CDP with the switch, I can see
> the CDP info on the phone's webpage, with the correct interface etc.
>
> I've tried forcing the locate switch-ports process on that switch, but its
> not coming back with any different information, and I see no SNMP errors
> about that switch in the app log.
>
> any ideas?
>
> --
> Ed Leatherman
> Senior Voice Engineer
> West Virginia University
> Telecommunications and Network Operations
>



-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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