[cisco-voip] Forwarding a call to a home phone but _with_ Unity VM if it's not answered

[Robert Kulagowski]

Erick Bergquist wrote:
> Unity does place the call on hold, so CCM MoH would be played for
> both release to switch and supervisor transfer. The release to switch
> is a real quick transfer (unity puts call on hold, places call on
> other port, then finishes transfer quick).
> 
> The MoH source used, would come from the voice mail port
> configuration on the call manager side.

Doesn't seem to be working in my case; the Unity voice ports belong to a 
  Unity device pool; that device pool has a "MOH Test MRGL" and the 
Network Hold and User hold sources are the same.  If I configure 7970's 
with this MRGL, then they hear the MOH when we do tests, but I still 
don't get anything when Unity does the supervised call transfer outbound.

I've opened a TAC case, but if anyone has any ideas...