[cisco-voip] 5.1 Phone Upgrade Issue

[Nick Kassel]

We have plenty of bandwidth so use G711 locally and across the WAN,
however when I downgraded the phone to 8-0-4SR3AS it worked fine out of
the local gateway. This branch is using a 2651XM gateway with 12.4 11T,
however all our other sites use 1760 gateways with 12.4 11T and they are
fine.

 

 

________________________________

From: fredless at gmail.com [mailto:fredless at gmail.com] On Behalf Of Fred
Nielsen
Sent: 20 May 2007 15:40
To: Nick Kassel
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 5.1 Phone Upgrade Issue

 

Have you thought about codecs?  Is the new 7970 firmware attempting to
use G.722 but the gateway isn't supporting it perhaps?  Since your calls
work out your remote gateway, I'm assuming that you are using G.729
across the WAN... try looking into the within region default codec. 

On 5/16/07, Nick Kassel <Nick.Kassel at charles-stanley.co.uk> wrote: 

Can anyone help with this, the phones are 7970 and the previous firmware
that worked fine is SCCP70.8-0-3S 

 

Why would I be able to dial out with one firmware and not another this
doesn't make sense.

 

 

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nick Kassel
Sent: 16 May 2007 14:44
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 5.1 Phone Upgrade Issue
Importance: High

 

I have a very strange issue with one of our remote sites, I have
upgraded some phones to SCCP70.8-2-1S and now they are unable to dial
out through there local H323 gateway, the number will ring twice and
then the call cuts out and it says Busy on the phone, any phones that
have not been upgraded can still dial out fine. 

 

Now if I change the order of the Gateways in the Route group so that
they dial out of the back up gateway at our main site all phones can
dial out fine, I have also upgraded a number of other remote sites with
the same firmware and they are also fine. 

 

Can anyone advise what might cause this issue, as I can't understand why
this would happen especially just at one site.

 

  

 


********************SAVE PAPER - THINK BEFORE YOU
PRINT**************************************************

The information contained in this e-mail is strictly confidential, some
or all of which may be legally privileged.  
Access to this e-mail by any person other than the recipient is
prohibited. If you have received this message in
error, any use, disclosure, copying, printing, distribution of, replying
to or any action taken or omitted to be 
taken in reliance on this e-mail, is prohibited. Please advise the
sender immediately should this e-mail have been 
incorrectly addressed or transmitted, and then delete the email and any
attachment sent with it from your computer. 

You are advised that urgent, time sensitive and confidential
communications should not be sent by e-mail. You 
accept that any instructions are deemed to have been given at the time
the recipient(s) accesses them and that  
delivery receipt does not constitute acknowledgement or receipt by the
intended recipient(s). 

You acknowledge that e-mails are not secure and you accept the risk of
malfunction, viruses, unauthorised 
interference, mis-delivery or delay. Charles Stanley reserves the right
to monitor and/or record emails sent and 
received via its network for any lawful business purpose in accordance
with applicable law and regulations.
************************************************************************
*******************************


Charles Stanley & Co. Ltd
Registered Office: 25 Luke Street London EC2A 4AR

Tel: 0207 739 8200 Fax: 0207 739 7798
Registered in England No. 1903304

Charles Stanley Sutherlands and Charles Stanley Securities are divisions
of Charles Stanley & Co. Ltd   

Authorised and Regulated by the Financial Services Authority, Member of
the London Stock Exchange, The 
International Capital Market Association and The London International
Financial Futures & Options Exchange. 

This footnote also confirms that this email message has been swept by
McAfee VirusScan and SurfControl Email 
Filter software. 

 

 


********************SAVE PAPER - THINK BEFORE YOU
PRINT**************************************************

The information contained in this e-mail is strictly confidential, some
or all of which may be legally privileged.  
Access to this e-mail by any person other than the recipient is
prohibited. If you have received this message in
error, any use, disclosure, copying, printing, distribution of, replying
to or any action taken or omitted to be 
taken in reliance on this e-mail, is prohibited. Please advise the
sender immediately should this e-mail have been 
incorrectly addressed or transmitted, and then delete the email and any
attachment sent with it from your computer. 

You are advised that urgent, time sensitive and confidential
communications should not be sent by e-mail. You 
accept that any instructions are deemed to have been given at the time
the recipient(s) accesses them and that  
delivery receipt does not constitute acknowledgement or receipt by the
intended recipient(s). 

You acknowledge that e-mails are not secure and you accept the risk of
malfunction, viruses, unauthorised 
interference, mis-delivery or delay. Charles Stanley reserves the right
to monitor and/or record emails sent and 
received via its network for any lawful business purpose in accordance
with applicable law and regulations.
************************************************************************
*******************************


Charles Stanley & Co. Ltd
Registered Office: 25 Luke Street London EC2A 4AR

Tel: 0207 739 8200 Fax: 0207 739 7798
Registered in England No. 1903304

Charles Stanley Sutherlands and Charles Stanley Securities are divisions
of Charles Stanley & Co. Ltd   

Authorised and Regulated by the Financial Services Authority, Member of
the London Stock Exchange, The 
International Capital Market Association and The London International
Financial Futures & Options Exchange. 

This footnote also confirms that this email message has been swept by
McAfee VirusScan and SurfControl Email 
Filter software. 


_______________________________________________ 
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

 

********************SAVE PAPER - THINK BEFORE YOU PRINT**************************************************

The information contained in this e-mail is strictly confidential, some or all of which may be legally privileged. 
Access to this e-mail by any person other than the recipient is prohibited. If you have received this message in
error, any use, disclosure, copying, printing, distribution of, replying to or any action taken or omitted to be
taken in reliance on this e-mail, is prohibited. Please advise the sender immediately should this e-mail have been 
incorrectly addressed or transmitted, and then delete the email and any attachment sent with it from your computer.

You are advised that urgent, time sensitive and confidential communications should not be sent by e-mail. You 
accept that any instructions are deemed to have been given at the time the recipient(s) accesses them and that 
delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s). 

You acknowledge that e-mails are not secure and you accept the risk of malfunction, viruses, unauthorised 
interference, mis-delivery or delay. Charles Stanley reserves the right to monitor and/or record emails sent and
received via its network for any lawful business purpose in accordance with applicable law and regulations.
*******************************************************************************************************


Charles Stanley & Co. Ltd
Registered Office: 25 Luke Street London EC2A 4AR

Tel: 0207 739 8200 Fax: 0207 739 7798
Registered in England No. 1903304

Charles Stanley Sutherlands and Charles Stanley Securities are divisions of Charles Stanley & Co. Ltd  

Authorised and Regulated by the Financial Services Authority, Member of the London Stock Exchange, The 
International Capital Market Association and The London International Financial Futures & Options Exchange.

This footnote also confirms that this email message has been swept by McAfee VirusScan and SurfControl Email 
Filter software. 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20070521/c45a63ca/attachment-0001.html