[cisco-voip] 7970 running SCCP70.8-2-2SR2S resets on CCM 5.0.4.2000-1

[Candace Holman]

Even better! (although loading a new firmware image the same week it was
posted can give you mixed results....)

Was there a bug id?

On 5/25/07, Paul Choi <asobihoudai at yahoo.com> wrote:
>
> Candace,
>
> Interesting. I'll have to keep your fix in mind the
> next time I run into this issue since I just upgraded
> the customer's phone's firmware and the issue was
> resolved.
>
> Paul
>
>
> --- Candace Holman <holman at post.harvard.edu> wrote:
>
> > We saw this happening a number of times and found it
> > was coincident with a
> > DHCP lease expiration period.  Running Ethereal
> > traces on the phones
> > confirmed that it reset after a DHCP interaction,
> > and hard coding the IP
> > address was the workaround.  You could try that
> > while waiting for a solution
> > or better explanation.
> >
> > You could also try moving the phone or switch port
> > to another network to see
> > the behavior is specific to an underprovisioned
> > network.
> >
> >
> > > Hi, i have one CCM 5.0.4.2000-1  and there is an
> > 7970 which sometimes
> > > resets several times a day!!
> > > CCM is on a gigabit port of a WS-C2950T-24 and the
> > phones on the same
> > > switch fast ethernet.
> > > The phone also sometimes gets registered on the
> > SRST which is on the
> > > same site. it gets unregistered at the same moment
> > and gets registered
> > > back to the CCM.
> > > It gets power seperately from a power cube (2950
> > has no POE)
> > > Even if it gets registered on the SRST and back
> > there is no reason for a
> > > full reset.
> > > Because it has one 7914, it is very noticeable
> > since all lights start
> > > blinking!
> > >
> > > I took a trace from CCM service but nothing came
> > out.
> > > What are most common reasons for reset of a phone?
> > > An other 7970 with 7914 also does the same. The
> > customer has not noticed
> > > if other phones do the same thing but those 7970
> > do it for sure.
> > > Could 7914 be the problem?
> > > 7914 has S00105000200  image.
> > >
> > > Thanks
> > > Anthony
> > >
> > > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
>
>
>
>
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