[cisco-voip] Transferring to Outside Lines from the IPCC ?

[Kelemen Zoltan]

Calling Search Space differences, perhaps? Does the call reach the gateway?

Try to check it with dialed number analyzer, perhaps ...

Can you debug the call on the gateway? Does it get there, if so, in what 
form, etc.

regards,
   Zoltan

Miller, Steve wrote:
> We have an odd problem.  In our script on the CRS server, we transfer 
> calls to an external number for our backup helpdesk vendor.  This works 
> fine when we insert their regular phone number which is 404-XXX-XXXX, 
> but when we enter the toll free number 800-XXX-XXXX that is forwarded to 
> the 404 number by the carrier, we get a busy signal.  Is there anything 
> that I can change on the IPCC or the Call Manager that might be 
> preventing this call from transferring?  We can call the 800 number 
> directly from our Call Manager phones without difficulty.  Please let me 
> know if you guys have any ideas.  Thank you!
>  
> Steve Miller
> 
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