[cisco-voip] Cisco Unity, IMAP and Novell GroupWise

[Scott Coner (US)]

There is something similar in GroupWise.  My issue is that the message
never leaves the "Inbox" and displays as a new (unread) message.  Of
course, if I've already deleted the message via the phone the message
showing in the Inbox doesn't open which makes sense since it's been
deleted.

 

If I use Outlook, Outlook Express or Mozilla Thunderbird it works as
expected.  My customer is a Novell shop and really wants this working
with GroupWise.  At this point I'm going to contact Novell and see what
happens.

 

Thanks,

Scott

 

________________________________

From: Ryan LaTorre (rylatorr) [mailto:rylatorr at cisco.com] 
Sent: Tuesday, May 29, 2007 3:48 PM
To: Scott Coner (US); cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Cisco Unity, IMAP and Novell GroupWise

 

I'm not familiar with the Groupwise client, but when I use IMAP to
access a regular mailstore from Outlook, I have to press the "Purge
Deleted Messages" command to actually execute the delete.  "Deleting"
the message with IMAP only marks the message for deletion.

 

Maybe there's something similar in Groupwise?

 

-Ryan

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Coner
(US)
Sent: Tuesday, May 29, 2007 1:42 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Cisco Unity, IMAP and Novell GroupWise

Anyone successfully configure an IMAP integration with Unity 4.2 and
GroupWise client 6.5.4?

 

We are able to retrieve messages but if the user deletes a message using
the phone the client doesn't seem to get updated.  

 

If I configure the IMAP connection using Outlook or Outlook Express I
can't reproduce the problem.

 

 

 

 

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