[cisco-voip] Enterprise Contact Center

[Philip Walenta]

I know Interactive Intelligence does (or did at one time), unsure about the
others.

  _____  

From: CarlosOrtiz at bayviewfinancial.com
[mailto:CarlosOrtiz at bayviewfinancial.com] 
Sent: Tuesday, May 29, 2007 4:05 PM
To: Philip Walenta
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Enterprise Contact Center



Do these integrate with Call Mgr or require their own PBX to run? 



"Philip Walenta" <pwalenta at wi.rr.com> 


05/29/2007 04:42 PM 


To
<CarlosOrtiz at bayviewfinancial.com> 

cc

Subject
RE: [cisco-voip] Enterprise Contact Center

	




You can try Interactive Intelligence ( <http://www.inin.com/> www.inin.com I
think).  You can also check out Symposium from Nortel, and Genesys from
Avaya. 


  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
CarlosOrtiz at bayviewfinancial.com
Sent: Tuesday, May 29, 2007 3:05 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Enterprise Contact Center


Anyone have any suggestions for a an Enterprise Contact Center besides IPCC.
I would actually like to compare features and functionality with IPCC
Enterprise. 

Carlos 

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