[cisco-voip] I'm just not getting around the "sorry"

[Scott Voll]

Alt greeting was hanging me up.

Thanks Lelio

Scott

On Nov 8, 2007 10:16 AM, Dave Wolgast <dwolgas1 at rochester.rr.com> wrote:
>
> On 11/8/07, Scott Voll <svoll.voip at gmail.com> wrote:
> >
> > I have setup UCCx script to press 2 for spanish and then it redirects
> > to an extension (1016)
> >
> > if no answer I get Sorry users name is not available rather then the
> > greeting.  How do I get it to go to the greeting?
>
> The first thing that comes to mind is that the extension being passed to
> Unity is that of the incoming RP rather than the 1016 extension.  Is VM
> getting delivered to the right mailbox?  If Unity 4.0(x), you can use a
> custom VM profile in CCM.  I believe later versions of Unity have a "use
> redirected number" feature available.
> --
> Dave Wolgast
> Livonia, NY