[cisco-voip] Mobility Manager 2 question

Joel Perez tman701 at gmail.com
Mon Nov 19 15:18:43 EST 2007


Hey Ryan,

Yup that was it. I created a regular user with a p/w that had no special
characters and it worked.
I then tested it by changing the CCMAdministrator password also and it went
thru.
Nice little hidden bug there with this MobMngr.

Thanks again,

Joel P

On 11/19/07, Ryan Ratliff <rratliff at cisco.com> wrote:
>
>  If you are using the CCMAdministrator account for AXL access make sure it
> doesn't have any special characters in the password.  Last I recall AXL had
> issues authenticating users with special characters.  You can create a new
> user to test this out.  Make sure whatever user you have specified is a
> member of the "standard AXL API access" user group.
>
> -Ryan
>
>
>  ------------------------------
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Joel Perez
> *Sent:* Monday, November 19, 2007 11:12 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Mobility Manager 2 question
>
>
>  Hey Guys,
>
> This is my first time setting up Mob Mananger on a CUCM 5.x system. I
> pretty much have everything set up correctly.
> When i choose the Mob Manager service on the phone I get the following
> error: "Unable to find your directory number. Check your services
> configuration"
> In some of my research to figure out this problem i ran across checking
> the "DirectorySevices.ini" file in the c:\dcdsrvr directory. Since this is
> the Linux OS i cant
> look for that file. Also as of this moment we arent using LDAP for this
> install. We might go ahead and do it, but as of this moment we arent.
> The Jtapi autoupdate is configured correctly and the two links on mob
> manager are in-service.
>
> Im also having problems adding users so im guessing that is why i get the
> above error message in services for the phone. When i try to add a user it
> fails the communication
> with the CM. I made sure the userID matches on both side, however im a
> little bit confused when putting in the device name.
>
> Any help would be appreciated.
>
> Thanks,
>
> Joel P
>
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