[cisco-voip] Unity not answering external calls

Ian du Preez iandupreez at gmail.com
Tue Nov 20 09:13:50 EST 2007


Hi

I have Unity 4.2 and CM 4.1(3a).
FWB and FWNA for internal calls work ok.
But for externall call it just keeps on ringing, and on the IP phone it
looks like a normal call going to VM.
I checked the Call Viewer utill and for these externall call the calling
number field is empty.
The dialed number and forwarding station fields are correct.
So it looks like the calls go to Unity but there is just no calling number.
This is for one of the SRST sites, using a H323 GW.
The GW is configured like all the other sites.
Have changed the inbound callon the GW to forward all digets, but still ot
working.

Any ideas as to where to look next anyone ?

Thanks
Ian
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