[cisco-voip] Question About "Managed" CSA Agent

[Matt Slaga (US)]

I would suggest spanning one of the server ports and sniff the traffic.
Sounds like an attack of some kind.  I would go that route to determine
the culprit, then look at managed agent.  Doing it the other way seems
backwards.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Miller, Steve
Sent: Wednesday, September 05, 2007 8:58 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Question About "Managed" CSA Agent

 

I am told by TAC that we need to invest in a "managed" CSA agent rather
than the "standalone" CSA agent that was installed without our systems
(3 Unity boxes and 3 Call Managers).  The reason for this I am told is
because only the managed version works with programs like OpenView which
help us with error notification and help manage our system errors.  We
have hundreds of errors coming across that we can't stop or edit with
our standalone agent.  Can anyone confirm this or offer any alternatives
or suggestions?  This will cost us about $6000 ($1000 per server).

 

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS at dicksteinshapiro.com 

 

--------------------------------------------------------
This e-mail message and any attached files are confidential
and are intended solely for the use of the addressee(s) 
named above. This communication may contain material 
protected by attorney-client, work product, or other 
privileges. If you are not the intended recipient or person 
responsible for delivering this confidential communication 
to the intended recipient, you have received this 
communication in error, and any review, use, dissemination, 
forwarding, printing, copying, or other distribution of 
this e-mail message and any attached files is strictly 
prohibited. Dickstein Shapiro reserves the right to monitor 
any communication that is created, received, or sent on its 
network.  If you have received this confidential 
communication in error, please notify the sender 
immediately by reply e-mail message and permanently delete 
the original message. 
 
To reply to our email administrator directly, send an email 
to postmaster at dicksteinshapiro.com
 
Dickstein Shapiro LLP
http://www.DicksteinShapiro.com
 
========================================================================
======



-----------------------------------------
Disclaimer:

This e-mail communication and any attachments may contain
confidential and privileged information and is for use by the
designated addressee(s) named above only.  If you are not the
intended addressee, you are hereby notified that you have received
this communication in error and that any use or reproduction of
this email or its contents is strictly prohibited and may be
unlawful.  If you have received this communication in error, please
notify us immediately by replying to this message and deleting it
from your computer. Thank you.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20070905/8274dc52/attachment-0001.html