[cisco-voip] Cannot access Admin page after IP address change - 6.1(2)

[Ryan Ratliff]

Sounds like you didn't update system->server to the new IP address/ 
hostname before making the change.

If you run 'utils service list' from the CLI is "A Cisco DB" started?

You can also try 'run sql select name from processnode' and see if it  
has an entry for either the new hostname or ip address of the pub.

-Ryan

On Dec 11, 2008, at 7:07 PM, Dave Wolgast wrote:

I upgraded a CUCM 4.1(3) publisher to 6.1(2) and did the DMA  
restore.  I then followed the instructions in "Changing the IP  
Address and Host Name for CUCM 5.x and 6.x Servers" and changed both  
IP address and hostname.  (note:  at this point, there are no  
subscribers connected...they will be updated later...Also, this PUB  
is on an isolated network...can't see DNS or the subs listed in its  
database).  When the server rebooted, I could connect to the root  
webpage at http://xxx.xxx.xxx.xxx, but could not reach it via https,  
nor could I reach CCMAdmin, either using the link on the root page or  
via direct URL.

I can SSH into the box and the box pings fine.  The CLI says the  
network is OK and reflects the changed IP and hostname.

Will someone smarter than I please help troubleshoot/fix?  Thanks so  
much!!!!

-- 
Dave Wolgast
Livonia, NY
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