[cisco-voip] Cannot access Admin page after IP address change - 6.1(2)

[Dave Wolgast]

On Thu, Dec 11, 2008 at 10:00 PM, Ryan Ratliff <rratliff at cisco.com> wrote:

> Sounds like you didn't update system->server to the new IP address/hostname
> before making the change.
> If you run 'utils service list' from the CLI is "A Cisco DB" started?
>

The service is started.


>  You can also try 'run sql select name from processnode' and see if it has
> an entry for either the new hostname or ip address of the pub.
>

The table contains the IP Address.


>  On Dec 11, 2008, at 7:07 PM, Dave Wolgast wrote:
>
> I upgraded a CUCM 4.1(3) publisher to 6.1(2) and did the DMA restore.  I
> then followed the instructions in "Changing the IP Address and Host Name for
> CUCM 5.x and 6.x Servers" and changed both IP address and hostname.  (note:
> at this point, there are no subscribers connected...they will be updated
> later...Also, this PUB is on an isolated network...can't see DNS or the subs
> listed in its database).  When the server rebooted, I could connect to the
> root webpage at http://xxx.xxx.xxx.xxx, but could not reach it via https,
> nor could I reach CCMAdmin, either using the link on the root page or via
> direct URL.
>
> I can SSH into the box and the box pings fine.  The CLI says the network is
> OK and reflects the changed IP and hostname.
>

At this point, should I change hostname and IP back in CLI and see if it
works?  I really am pretty sure I changed it in System>Server
-- 
Dave Wolgast
Livonia, NY
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