[cisco-voip] Can't see Presence status with CUPS7

[Brian]

I'm trying to build a CUPS7 server with CUCM7 and CUPC7.  At this point,
everything is working except I cannot see the status of my contacts.  I can
see my own local status on each client and it is set to Available.  Under
Show Server Health, everything is Green.  On the CUPS System Dashboard and
Troubleshooter, everything is also green and happy.  If I search for a
contact, I can right click on the user and send IM back and forth without
problem even though their status says Offline.

Has anyone run into this before and can give me some pointers?  I've gone
through the CUPS troubleshooting guide and everything seems correct.  I've
checked all the CSS's and they are all set.  I have primary extension
populated for each user and they are associated to the DN's.  From RTMT on
the CUPS server, the only error I see is that the Cisco AMC Service is
seemingly down.  Serviceability says it is up so I'm not sure if I need to
be concerned with that or not.  I'm about ready to just rebuild the server
from scratch, but am hoping someone else has seen this before.

TIA,
Brian
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