[cisco-voip] Unity 5 and Exchange 2007, can not contact message store

[Ian du Preez]

Hi all

I finished building a lab with CM6, Unity 5 and Exchange 2007 SP1.
I did all the steps as the manual shows and all went through.
This is a complete new install of everything.
The installation went through with no problems.
Unity is up and running, and Syscheck shows no problems with Exchange
permissions or access.
I imported test users from exchange and they enroll ok.

But trying to access the messages on the phone I get  " Your messages are
not availible now "

According to the syscheck tool, all the system accounts have enough rights.
All the Unity services, including the AvCsMgr service has no problem
starting up.

Below are the errors I get in the event log.

Does any one know what I can do to fix this?
On Unity4 I saw this a couple of times, but its usually permissions in
Exchange.

Any help will be great
Thanks

First error is :

ivent ID : 1004
Source : CuscoUnity_ExchangeMo
Description :
The following information store is currently off line.
CN=...........

The I get these ones every 5 minutes :

ID: 30003
Source: CiscoUnity_MALEx
Message: An attempt to access the Primary Exchange Mailbox Store by %1 via
MAPI has failed. The MAPI subsystem return the following error: %2.
An attempt to access the Primary Exchange Mailbox Store by %1 via MAPI has
failed. The MAPI subsystem return the following error: %2.

ID: 30012
Source: CiscoUnity_MALEx
Message: An occurred which prevents successful Exchange access by %1 via
MAPI.%n%nThis is typically an indication of configuration issues with Unity,
Exchange, or the MAPI subsystem.%n%nVerify that the Unity services accounts
are granted the correct permissions and that there are no issues with
installation. The SysCheck utility may assist in diagnosing the problem.

ID: 32013
Source: CiscoUnity_Doh
Message: Doh logon failed due to messaging component logon error: %1
Doh logon failed due to messaging component logon error: %1
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