[cisco-voip] voice mail through CRS 4.5

[SA]

Guys,

I am totally confused coz have very little knowledge of unity.
I have the unity server with 32 voice mail ports configured with my call
manager 5.1
and with one pilot number 7777. I know how to create the voice mail boxes
for the
user. But suppose one user has the extension 5656. How can I forward all the
coming calls of the user
to his voice mail box.


In call manager I have configured in line setting of the user to forward all
the calls to his VM.
But still not working. I have no idea where i am missing something now..

I really appreciate your support.

Many thanks,

On Feb 4, 2008 10:00 AM, <proactiveone at gmail.com> wrote:

> I have a cluster of cisco CRS application ver 4.5. How can achieve the
> following scenario:
>
> When the caller dial on the specific externsion he listen the specific
> recorded file and after
> the end of the recorded file he can drop the voice mail message or
> something this kind of
> scenario where the administration can retrieve the voice mail
> messages through phone sets.
> Is this possible with the Cisco CRS? If so then how...
>
> Appreciate and many thanks to all.
>
> Regards,
> SA
>
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